Healthcare Organizational Capability

We evaluate a company’s capability to develop and implement consumer-centric strategies for healthcare delivery, based on market risks and industry best practices

MARKET RISK ASSESSMENT

As organizations strive to become more consumer-focused in their business practices, they need to understand the implications for all patients, payers and providers in their market. We help organizations assess how consumerism has shifted forces in their market, the extent to which different players have reacted, and the risks and opportunities for organizations to address.

CONSUMER READINESS ASSESSMENT

As consumers enjoy vastly expanding choice and options in their healthcare decision-making, the healthcare industry must embrace consumer thinking. We help our clients get started on this consumer journey by providing a fact-based assessment of the market vulnerability to “consumerism” and their organization’s ability to respond effectively.

HOW DO WE ASSESS ORGANIZATIONAL READINESS?